ProductHopeProductHope

Thomson Reuters

Technical Product Manager - CIAM

📍 Bengaluru, Indiahybrid6+ yrsEnterprise Software / Identity Management

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Responsibilities

  • Lead discovery for CIAM use cases across B2C, B2B, and hybrid products.
  • Own and prioritize the product backlog from themes to epics to stories and keep engineering unblocked.
  • Write clear technical requirements and user stories, including edge cases, failure states, and non-functional needs.
  • Partner with engineering and architecture on API design, integration patterns, and platform decisions.
  • Coordinate releases, rollout plans, stakeholder updates, and internal training/adoption communications.
  • Collaborate with Security, Privacy/Legal, Sales, Marketing, and Customer Support to refine priorities and improve identity experiences.

Required Skills

6+ years of product management or product ownership experienceExperience with web-based products and/or APIsIdentity & Access Management (IAM/CIAM) experienceEnterprise product lifecycle managementCross-functional agile/scrum leadershipStrong stakeholder management and communication skillsAbility to write technical requirements and actionable user storiesAnalytical decision-making using data and customer insightsOAuth 2.0OpenID ConnectSAMLSSOMFAToken/session managementChange managementLegacy system migrationsPrivacy/consent and identity-related compliance knowledge

Nice to Have

Experience with B2C/B2B/hybrid identity use casesExperience with entitlements, billing, CRM, analytics, or support tooling integrationsBuild vs buy evaluationMigration/deprecation and rollout strategy experienceExposure to CIAM market trends and best practices

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