ProductHopeProductHope

Expedia Group

Product Manager, Loyalty Assurance

📍 Gurgaon10+ yrsTravelTech / E-commerce

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Responsibilities

  • Define the long-term product vision and multi-quarter roadmap for loyalty assurance products across brands.
  • Set portfolio priorities across protection and flexibility offerings.
  • Partner with InsurTech, Engineering, Design, Analytics, Finance, Legal, and Brand teams to drive discovery, delivery, and launch readiness.
  • Define the member value proposition and eligibility model for assurance benefits within One Key tiering.
  • Use data, experimentation, and market insight to evaluate product fit and member impact.
  • Drive the in-product member experience and cross-brand alignment on strategy, tradeoffs, and investment decisions.

Required Skills

10+ years of product management experience or equivalent senior product leadership experienceExperience leading highly technical consumer or platform productsProduct vision and roadmap definitionPrioritization and stakeholder alignmentExperience in a matrixed organizationData-driven decision makingAbility to work across brands, geographies, and business modelsBachelor’s or Master’s degree in a related field or equivalent experience

Nice to Have

Travel industry experienceFintech experienceInsurance experienceLoyalty product experienceMarketplace product experiencePartner-led product model experienceExperience with regulated or quasi-regulated offeringsAbility to lead through influence without direct authorityAI/ML and rule-based contextualization/personalization

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