ProductHopeProductHope

Bharti Airtel

Product Lead – Savings Bank Account | Chief Manager

📍 Gurugram7+ yrsTelecom / Digital Services / Connectivity

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Responsibilities

  • Own the savings account product roadmap and customer journey.
  • Drive account acquisition, activation, balance growth, and customer engagement.
  • Improve onboarding journeys, KYC completion, and account usage.
  • Identify opportunities to enhance customer experience and minimise drop-offs.
  • Collaborate with technology, operations, compliance, and business teams to accelerate product growth.

Required Skills

Product roadmap ownershipCustomer journey managementBanking product managementOnboarding optimizationKYC process improvementCross-functional collaborationCustomer experience improvement

Nice to Have

Savings account domain expertiseGrowth optimizationDrop-off analysisCompliance coordination

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