S&P Global
AIOps Product Manager
📍 Gurugram / Hyderabad10+ yrsFinTech / Financial Data / Analytics
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Get your AI match score →Responsibilities
- Own and execute the AIOps product roadmap aligned to reliability goals and business outcomes.
- Translate operational needs into product requirements, user stories, acceptance criteria, and prioritized backlog items.
- Drive high-impact AIOps capabilities such as noise reduction, event management, correlation, anomaly detection, root cause analysis, predictive alerting, and self-healing remediation.
- Partner with operations, SRE, platform engineering, service management, application teams, security, and vendors to operationalize AIOps at enterprise scale.
- Define and track success metrics for alert quality, incident reduction, MTTD, MTTR, service health, automation coverage, adoption, and efficiency.
- Present roadmap progress, risks, decisions, and outcome metrics to senior stakeholders.
Required Skills
10+ years of experience in product management, IT operations, SRE, observability, platform engineering, or related enterprise technology rolesStrong understanding of AIOps concepts including event correlation, anomaly detection, root cause analysis, noise reduction, predictive analytics, and automated remediationExperience defining product roadmaps, managing requirements and backlog priorities, and delivering technical platform capabilities across the product lifecycleBachelor’s degree in Computer Science, Engineering, Information Systems, or related field, or equivalent practical experienceMachine learning expertise in time-series forecasting, clustering, and correlation algorithmsGenerative AI experience with LLM prompting, Retrieval-Augmented Generation (RAG), and LangChainDeep understanding of AWS, Azure, or GCP infrastructure components
Nice to Have
Experience with enterprise observability and AIOps platforms such as ServiceNow ITOM, Splunk, Dynatrace, Datadog, BigPanda, or New RelicFamiliarity with cloud-native platforms, container orchestration systems, distributed systems, service mapping, and telemetry standardsExperience defining KPIs, SLOs, product adoption measures, and operational maturity frameworksRelevant certifications in product management, cloud, ITSM, observability, Agile, or platform engineering
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